Data Deletion & Account Deletion Policy
Last Updated: January 11, 2026
1. Purpose of This Policy
This Data Deletion & Account Deletion Policy explains how you can delete your account, what data is deleted, what data may be retained temporarily or permanently, and how long deletion takes. This policy is designed to provide transparency and allow users to manage their data independently.
2. Difference Between Subscription Cancellation and Account Deletion
It is important to understand the distinction: • Subscription cancellation stops future billing but does NOT delete your account or personal data. • Account deletion permanently removes your user account and associated personal data, subject to limited retention obligations described below.
3. How to Delete Your Account
You can delete your account yourself, at any time, directly in the App: go to Settings, scroll to the bottom, and tap "Delete my account". Deletion is immediate and permanent. If you no longer have access to your account (for example, you lost access to your sign-in email), you can still request deletion by emailing support@quantumleapapp.com from the email address associated with your account, using the subject line "Account Deletion Request".
4. Verification Before Deletion
For security and fraud-prevention reasons, we may need to verify your identity before processing a deletion request. This may include confirming your account email or requesting additional information to ensure the request is legitimate.
5. Data That Is Deleted
When your account deletion request is processed, we permanently delete or anonymize the following data: • Account credentials and authentication records • Profile information and preferences • Saved visions, goals, and user-generated content • Meditation history, streaks, and task data • App usage data directly linked to your account After deletion, this data cannot be recovered.
6. Data That May Be Retained Temporarily
Certain data may be retained for a limited period after account deletion: • Backup copies stored for disaster recovery (typically up to 90 days) • Security logs and abuse-prevention records • Technical logs required to maintain system integrity These data are not used for active purposes and are deleted automatically according to retention schedules.
7. Data That May Be Retained Permanently
We may retain limited data where required by law or legitimate business obligations, such as: • Transaction and billing records required for accounting, tax, or legal compliance • Records related to fraud prevention, chargebacks, or legal disputes Such data is retained securely and only for the minimum period required.
8. Processing Time
Account deletion requests are typically processed within 30 days of verification. In most cases, deletion occurs sooner, but complex requests or legal obligations may require additional time.
9. Effect of Deletion
Once your account is deleted: • You will lose access to the App and all associated content • Your progress, streaks, and saved data are permanently erased • Any active subscriptions must be cancelled separately through the original purchase platform Account deletion does not automatically cancel subscriptions purchased via Apple App Store or Google Play.
10. Data Related to AI Features
If you used AI-assisted features: • Saved AI-generated content is deleted with your account • AI usage metrics may be retained in aggregated or anonymized form • We recommend avoiding submission of sensitive personal data in AI prompts
11. Your Legal Rights
Depending on your location, you may have legal rights regarding data deletion (e.g., GDPR or CCPA). Nothing in this policy limits your statutory rights under applicable data protection laws.
12. Contact
For account or data deletion requests: Email: support@quantumleapapp.com NOMADSLIM LLC, USA